Keyhive Help
Everything you need to know about managing your keys with Keyhive. No technical knowledge assumed.
Popular topics
Check out a keyRecord who has taken a key set and when it's due back — on the Hive, the mobile app or the portal.
Return a keyClose a checkout and put the keys back in a key store.
Create a key setAdd a new set of keys and get it ready to hand out.
See which keys are outCheck what's currently with someone, and what's overdue.
Browse by area
Getting startedThe two-minute overview, first-time setup, and how to label your keys.
Key sets & fobsCreating, editing, photographing and merging key sets, and assigning fobs.
AssetsThe things your keys belong to — creating, importing, editing and archiving them.
ContactsThe people outside your team who take keys.
Staff & permissionsInviting colleagues, choosing roles, and managing access.
Key storesWhere keys live — offices, safes and vehicles — and moving keys between them.
On your phoneInstalling the mobile app and signing in.
Something's not rightLost key sets, unexpected scans, and checkouts that won't close.
Not sure what a word means? The glossary explains every term Keyhive uses in plain English.